Should companies adapt to ERPs or vice versa?
I have tiny back ground of Implementation projects, as an Education consultants I was part of big project teams working together with IT guys struggling on bizarre customizations that the customer had set up during decades of unregulated process. It was a mess, always.
The rare easy and troubles experiences were the ones based on tiny companies which adapted them self to our product (by the way a PLM product lifecycle management system that can be the side wing of an ERP towards the manufacturing dept.).
But although my IT colleagues were happy to work on such easy projects as was easy for them to plan ahead their upcoming days. There is a lot of uncertainty on big and heavily customized projects, as a system failure or unexpected bug can enlarge the implementation timeline.
Sales and project manager, from the their point of view, are aiming to high structured projects as the staffing required and hence revenues coming from those is definitely higher.
So usually projects are big and the degree of customization offered to the customer is always very large to the limit of the possible, in the never ending fight between technical and
sales team.
In this Scenario I believe that are the companies them self that have to constrain them self, looking towards simplicity and future up scalability of the IT systems, cutting out and redefining those "not-core" and not differentiating process. For their and the implementation success.
www.ptc.com
http://en.wikipedia.org/wiki/Product_lifecycle_management
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